1. PAYMENT PROCESSING VIA WOO UPI :

All online transaction services on https://qfinadvisory.com are facilitated through secure payment gateways, specifically integrated with Woo UPI. By completing a transaction on our site, you agree to comply with the terms and operational mechanisms of the UPI payment framework.
2. REFUND ELIGIBILITY CRITERIA:

Refund requests are evaluated carefully based on the nature of financial advisory and digital consulting services offered. A refund may be initiated under the following circumstances: Duplicate Charges: Double payment incurred due to technical errors during the Woo UPI checkout process. Service Non-Delivery: Inability on our end to deliver scheduled consultation or advisory deliverables within the agreed timeline. Cancellation Request: Valid written request submitted at least 24 hours prior to the scheduled advisory session.
3. PROCESSING TIMELINE (2 TO 3 WORKING DAYS):

Once a cancellation or refund request is reviewed and approved by the QFin Advisory compliance team: The refund amount will be credited back directly to the original UPI VPA / Bank Account linked with the Woo UPI transaction. The refund credit typically takes 2 to 3 working days to reflect in your account, depending on your issuing bank’s clearing cycle. You will receive an automated email confirmation once the payout status is updated via Woo UPI.
4. NON-REFUNDABLE SERVICES:

Refunds will not be issued for customized financial strategy reports, completed one-on-one advisory sessions, or digital downloadable assets that have already been accessed or delivered.

5. HOW TO REQUEST A REFUND

To request a refund, please email support@qfinadvisory.com with your Transaction ID, UPI Reference Number, and the reason for your refund request. Our compliance team will review your request and respond within 24–48 hours.